Lush Cosmetics, a beauty retailer, recently launched a communication platform and workflow platform to help its managers and store associates. This app-based platform allows for regular communication between company executives and front-line employees in stores. Lush uses the platform for important messages such as product launches and merchandising displays. It also helps with in-store marketing campaigns. Lush previously […]
Tag: communication
Why customer communication is crucial in times of uncertainty
Many small business owners are worried about COVID-19 and customers. It’s easy to be afraid of saying the wrong things and limit communication with your customers. You shouldn’t be silent. Clientele need to hear from your company, not only now but also during crisis situations. The community needs to know about any new policies, programs or order statuses. […]
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