Poor knowledge management can have devastating effects on your company
The management and use of knowledge resources is a key factor in an organization’s overall growth. Access to the right information at the right time is essential for employees to be able to complete their tasks on schedule and remain productive. Employees may not be able to access the information they require when organizations fail to invest in the right tools and processes. This could lead to increased production times, which can impact the organization’s success.
Below are some reasons that poor knowledge management could hinder your business’ growth.
- Employees will spend more time searching for information if it is not organized and easy to find. This can lead to lost productivity.
- Employees may create duplicate information if they are unable to find or hide relevant information in the organization. This can lead to inconsistencies and waste of time.
- Inefficient solutions may be delivered to customers if there is not access to customer feedback, research insights and requirements documents.
- Incorrect, inconsistent, or poorly managed information can affect the quality of the organisation’s decisions.
Businesses can organize and make information easily accessible to their employees by using the right tools and a good knowledge management strategy. This allows employees to use the information to drive growth and facilitates continuous flow within the company.
source https://www.zoho.com/blog/learn/impacts-of-poor-knowledge-management-in-your-organization.html